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GroovyRoo's
Help & FAQ Center

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Services

We’re here to make your shopping experience as smooth and groovy as possible. Whether you have a question about shipping, returns, your privacy, or need a hand with an order — you're in the right place.

Use the menu below to explore our policies and get the help you need:

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1 

Shipping Policy

Find out how long your order will take, where we ship to, how pre-orders work, and what to do if your parcel is delayed or missing.

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2

Return & Refund

Changed your mind? Something not quite right? Learn about how to request a return or refund, time limits, and how we handle exchanges or damaged items.

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3

Privacy & Cookie

Policy

Your data matters. This section explains what we collect, how we use it, your rights under GDPR, and how we handle cookies and tracking technologies.

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4

Customer Support

Still have questions? We’re here to help. Reach out via email and we’ll get back to you as soon as we can — usually within 1–2 business days.

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Get in Touch

If you can't find what you're looking for, don't hesitate to contact us directly:

We’re happy to help with any issues or concerns.

Thanks for being part of the GroovyRoo community. 

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